Privacy Policy

1. About This Policy

Clear Choice Pool Fence ("we," "us," or "our") operates the website at clearchoicepoolfence.com and provides removable mesh pool fencing services throughout Maricopa County, Arizona. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website or request a quote, appointment, or service from us.

By using our website or contacting us, you agree to the practices described in this policy. If you do not agree, please do not submit personal information through our site.

2. Information We Collect

Information you provide directly:

• Name, phone number, and email address (from quote requests and contact forms)
• Service address or property location (required to provide an estimate)
• Fence specifications — height, linear footage, gate count, and color preference
• Preferred appointment dates and times
• Any messages or notes you include in a contact or booking form

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our site
• Referring URL (the page that linked you to our site)
• Device type and operating system

Location data:

Our aerial estimator uses the Google Maps API to display satellite imagery of your property. When you enter an address, that address is transmitted to Google Maps in accordance with Google's Privacy Policy. We do not store raw GPS coordinates beyond what is necessary to prepare your estimate.

3. How We Use Your Information

We use the information we collect to:

• Prepare and deliver fence estimates
• Schedule and confirm service appointments
• Contact you about your booking or quote via phone, SMS, or email
• Send appointment reminders or follow-up messages related to your service
• Comply with Arizona contractor licensing requirements (AZROC 317289)
• Improve our website and customer experience
• Respond to inquiries and customer service requests

We do not sell, rent, or trade your personal information to third-party marketers.

4. Text Message (SMS) Communications

If you provide a phone number and request a quote or appointment, we may contact you by SMS to confirm details, provide your estimate, or send appointment reminders. Message and data rates may apply. You may opt out at any time by replying STOP to any message we send. For help, reply HELP.

We do not share your phone number with third parties for marketing purposes.

5. Sharing of Information

We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who assist in operating our website or conducting our business (such as SMS delivery via Twilio and mapping services via Google Maps), under confidentiality obligations.
• Legal requirements: If required by law, court order, or government authority.
• Business transfer: In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction.

6. Cookies and Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience and remember your preferences. We may also use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect anonymized data about page views, session duration, and traffic sources.

You can disable cookies in your browser settings, though some features of the site may not function as intended if you do so.

7. Data Retention

We retain customer and booking records for a minimum of five (5) years to comply with Arizona contractor licensing requirements and for tax and accounting purposes. Quote requests that do not result in a booking are retained for up to twelve (12) months.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information below. We will respond within 30 days.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

10. Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: